State Farm® Insurance Agent Jordan Wiggins

"Your quote: Bologna! "Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. Get Coverage You Can Trust. Compare and Save Now. Whatever Your Needs Are State Farm has you Covered. UPDATE: State Farm requested multiple items for claims processing including contact names, numbers and addresses of a few people, phone records for April and May, credit card statements, bank statements, contents list and current values, proof that she went to Florida and where she stayed along with rental agreement for beach home and more. All of this information was not only emailed to the claims adjuster as requested (originally stated he only received a couple of listed items although there were automatic responses), over 100 printed pages, items uploaded on a thumb drive and hand delivered to Jordan Wiggins - State Farm Agent. One person retrieved the thumb drive from the agent and was supposed to get it to the claims adjuster. That allegedly did not happen. The claims adjuster left her a voicemail this evening stating this claim should be moving forward “pretty darn soon”. So, to sum up this update….State Farm has not issued any form of compensation to Jennifer and her home and vehicle burned to the ground nearly SEVEN WEEKS AGO! She has not received one cent. She is about to have to make her SECOND mortgage note since house fire, for a home that no longer exists. Jennifer has a HUGE support system that has stood behind her this during this traumatic event. And she is eternally grateful for the donations, words of encouragement and most of all, the prayers. I have been granted permission to post photos of what was left of her home and vehicle. I had taken these photos beginning Friday, May 17th, 2024. It was incredibly sad to see barstools still sitting where the island used to be. We had many great nights visiting with friends and family right there at that island. #shewillrisestrongerfromtheashes #justice4jencop I am typically not the type of person to share negative reviews of a company on social media, but wow…State Farm …. One of my closest friends lost her new home and vehicle in a terrible house fire and the claims adjuster has not reached out for housing assistance or anything. Very disheartening! Everything she owned burned to the ground THIRTEEN days ago…crickets, crickets, crickets. Way to step up State Farm. Jennifer Jencop Hillman #justice4jencop #forgedinfire #statefarm"

"Quick response. Answered all questions and explained every detail of new policies. Great service !"

"Great customer service and agent !!"

"Chase was extremely helpful, professional and very nice"

"You won’t find a better agent and staff than Jordan Wiggins State Farm! Always friendly and willing to go the extra mile to take care of you on whatever you are going through!"

"Jordan and his staff are some of the best. They are knowledgeable about their services and products and are so friendly and eager to help. We appreciate their customer service. State Farm has so much to offer beyond your vehicle and home insurance. Go by and see them!"

"Great experience. Took time with me to explain coverage. Would definitely recommend entire staff, a group effort to help save me money and have adequate coverage."

"John Gullatt was instrumental in helping us find the right life insurance policy to fit our family needs. Very knowledgeable and helpful as far as helping us save some money on car insurance. Highly recommend!"

"I own a small business that involves a mobile coffee truck. Jordan, Chase, and Brett jumped through hoops to get my businesses insured, quickly. Highly recommend!"

"Best insurance agent and staff around Northeast Louisiana."

"I highly recommend Jordan & his amazing Team! I can’t thank them enough for taking care of me & my insurance needs."

"I have known Jordan all his life and he is a great young man. I have had my State Farm business with him for several years and would recommend anyone to get his agency to write your business. They stay on top of your policies and always do a great job communicating with their clients. You won’t go wrong!!!!"

"The staff is so kind and helpful!!"

"Highly recommend Jordan and his team! Just recently switched to State Farm and Brett Duplissey helped us picked a policy that best fit our needs. Excellent customer service & so easy to work with."

"Brett Duplissey helped us select a policy that worked for our needs. He is very responsive & knowledgeable! Great to work with."

"Jordan and his crew are very knowledgeable and provide excellent service every time I’ve dealt with them. They always take care of what I need!"

"Helpful friendly and get my request taken care of quick."

"Awesome!"

"Excellent"

"I recently had an issue with insuring a new vehicle I had just purchased. Jordan and his associate, Taylor, assisted me through this complex and confusing situation with great professionalism and courtesy. I cannot recommend them highly enough for their wonderful customer service and personal approach for their clients. Kudos to them for a job well done."

"Jordan is great to work with. He's been very thorough & knowledgeable throughout all of our insurance needs."

"Very helpful and friendly"

"Always having problems with his office"

"Very friendly and helpful. Great staff."

"Friendly, helpful staff"