State Farm® Insurance Agent Jordan Wiggins
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Nikki May
July 1, 2024
"Your quote: Bologna! "Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. Get Coverage You Can Trust. Compare and Save Now. Whatever Your Needs Are State Farm has you Covered. UPDATE: State Farm requested multiple items for claims processing including contact names, numbers and addresses of a few people, phone records for April and May, credit card statements, bank statements, contents list and current values, proof that she went to Florida and where she stayed along with rental agreement for beach home and more. All of this information was not only emailed to the claims adjuster as requested (originally stated he only received a couple of listed items although there were automatic responses), over 100 printed pages, items uploaded on a thumb drive and hand delivered to Jordan Wiggins - State Farm Agent. One person retrieved the thumb drive from the agent and was supposed to get it to the claims adjuster. That allegedly did not happen. The claims adjuster left her a voicemail this evening stating this claim should be moving forward “pretty darn soon”. So, to sum up this update….State Farm has not issued any form of compensation to Jennifer and her home and vehicle burned to the ground nearly SEVEN WEEKS AGO! She has not received one cent. She is about to have to make her SECOND mortgage note since house fire, for a home that no longer exists. Jennifer has a HUGE support system that has stood behind her this during this traumatic event. And she is eternally grateful for the donations, words of encouragement and most of all, the prayers. I have been granted permission to post photos of what was left of her home and vehicle. I had taken these photos beginning Friday, May 17th, 2024. It was incredibly sad to see barstools still sitting where the island used to be. We had many great nights visiting with friends and family right there at that island. #shewillrisestrongerfromtheashes #justice4jencop I am typically not the type of person to share negative reviews of a company on social media, but wow…State Farm …. One of my closest friends lost her new home and vehicle in a terrible house fire and the claims adjuster has not reached out for housing assistance or anything. Very disheartening! Everything she owned burned to the ground THIRTEEN days ago…crickets, crickets, crickets. Way to step up State Farm. Jennifer Jencop Hillman #justice4jencop #forgedinfire #statefarm"
Karrie Lenard
June 10, 2024
"Quick response. Answered all questions and explained every detail of new policies. Great service !"
"Karrie, thank you for the review! We greatly appreciate you entrusting our office to handle all of your insurance and financial service needs. "
Jamie Girod
March 20, 2024
"Great customer service and agent !!"
"Jamie, thank you for your support of our agency over the years. We truly appreciate it! "
Christopher Lemon
March 1, 2024
"Chase was extremely helpful, professional and very nice"
"Thank you for your review, Christopher! We appreciate the opportunity to serve your insurance and financial service needs! "
Hunter Carswell
January 19, 2024
"You won’t find a better agent and staff than Jordan Wiggins State Farm! Always friendly and willing to go the extra mile to take care of you on whatever you are going through!"
"Thank you for the review, Hunter! We have always enjoyed your weekly visits and that awesome Blue Bell ice cream you bring! We look forward to serving your insurance needs for many years to come! "
April Hardie
January 12, 2024
"Jordan and his staff are some of the best. They are knowledgeable about their services and products and are so friendly and eager to help. We appreciate their customer service. State Farm has so much to offer beyond your vehicle and home insurance. Go by and see them!"
"April, thank you so much for the review. It's always good to hear from you. Hope you and the kids are doing great! "
Cindy Branch
January 12, 2024
"Great experience. Took time with me to explain coverage. Would definitely recommend entire staff, a group effort to help save me money and have adequate coverage."
"Thank you for the review, Cindy! We thoroughly enjoyed helping you. We look forward to servicing your insurance needs for many years to come! "
Angela Gullatt
January 12, 2024
"John Gullatt was instrumental in helping us find the right life insurance policy to fit our family needs. Very knowledgeable and helpful as far as helping us save some money on car insurance. Highly recommend!"
"Thank for the review, Angela! JB has been a huge asset for our customers and our agency. He always goes above and beyond to make sure our policyholders' needs are met. "
T.J. Weed
January 4, 2024
"I own a small business that involves a mobile coffee truck. Jordan, Chase, and Brett jumped through hoops to get my businesses insured, quickly. Highly recommend!"
"T.J. thank you for your review. Chase and Brett are awesome! We thank you for your business and look forward to working with you for many years to come. If anybody reading this needs a great cup of coffee, HeBrews Coffee is the place!"
Raymond Garza
January 3, 2024
"Best insurance agent and staff around Northeast Louisiana."
"Raymond, thank you for the review! We appreciate your continued support of our agency! "
Whitney Nolan
January 3, 2024
"I highly recommend Jordan & his amazing Team! I can’t thank them enough for taking care of me & my insurance needs."
"Whitney, thank you for the review. We have enjoyed getting to know you guys and helping with your insurance and financial service needs! "
Rikki Black
January 3, 2024
"I have known Jordan all his life and he is a great young man. I have had my State Farm business with him for several years and would recommend anyone to get his agency to write your business. They stay on top of your policies and always do a great job communicating with their clients. You won’t go wrong!!!!"
"Thank you for the review, Rikki. It has been our pleasure to help with your insurance needs. The office has requested more of your awesome spicy crackers! "
Ginny Douglas
January 3, 2024
"The staff is so kind and helpful!!"
"Ginny, thank you for the review! "
Lauren Kelly
January 3, 2024
"Highly recommend Jordan and his team! Just recently switched to State Farm and Brett Duplissey helped us picked a policy that best fit our needs. Excellent customer service & so easy to work with."
"Lauren, thank you for your review! Brett has done an awesome job for our customers. We appreciate you and Jon and look forward to taking care of your insurance and financial service needs! "
Natalie Ingle
January 3, 2024
"Brett Duplissey helped us select a policy that worked for our needs. He is very responsive & knowledgeable! Great to work with."
"Natalie, thank you for your review! Brett has done an awesome job for our customers. We are glad to have him on our team! We look forward to serving you for many years to come! "
Curt Crutchfield
January 3, 2024
"Jordan and his crew are very knowledgeable and provide excellent service every time I’ve dealt with them. They always take care of what I need!"
"Thank you so much for the kind words, Curt. We have enjoyed you as a customer and look forward to serving you for many years to come! "
Malinda Chapman
November 27, 2023
"Helpful friendly and get my request taken care of quick."
Bryan Duplissey
October 10, 2023
"Awesome!"
kathy peet
June 7, 2023
"Excellent"
Terence McElroy
June 2, 2023
"I recently had an issue with insuring a new vehicle I had just purchased. Jordan and his associate, Taylor, assisted me through this complex and confusing situation with great professionalism and courtesy. I cannot recommend them highly enough for their wonderful customer service and personal approach for their clients. Kudos to them for a job well done."
Jimmy Finley
April 21, 2023
"Jordan is great to work with. He's been very thorough & knowledgeable throughout all of our insurance needs."
Lucas Nappier
January 21, 2021
"Very helpful and friendly"
Luke Burch
November 16, 2020
"Always having problems with his office"
Justin Hardy
September 7, 2020
"Very friendly and helpful. Great staff."
Gauge Simpson
February 22, 2020
"Friendly, helpful staff"